Night shift Quality Assurance Supervisor

MAC Incorporated

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Night shift Quality Assurance Supervisor Fall Creek, Wisconsin
Job Ref:

  • Night shift QA Supervisor (Mon-Fri, 8 pm – 6 am)
    • Wage – starting at $55k, can increase up to 60k based on experience.
    • Would be expected to cover weekends based on need – then would get a day off during the week
    • Replacement position

Primary Purpose:

The Quality Assurance Supervisor is to ensure food safety, cleanliness, and quality of products in accordance with company food values; working with commitment, honesty and integrity, pride, be adaptable and innovative.


  • Assist the manager in develop, implement and maintain programs related to providing safe and high-quality foods (ex: SQF programs. food safety plans, environmental monitoring, hold & release etc.)
  • Assist with developing and facilitating trainings on quality programs for managers and employees.
  • Communicate non-conformances, trends and compliance information to managers and supervisors, providing instruction or recommendation on action to be taken.
  • Manage QA functions and staff at the direction of the QA Manager.
    • Coordinate sample preparation, testing and shipment.
    • Manage QA staff to include work direction and guidance, career growth and development, proficiency/skill testing, performance management, scheduling, ensuring safe work practices, etc.
  • Serve as back up lead person on audits (ex: SQF, USDA, FDA, Kosher, customer inspections, Organic, etc.).
    • Ensure managers and supervisors understand regulations, audit process and compliance requirements as it relates to their assigned areas.
    • Serve as the back-up facility representative throughout the audit process and associated follow up.
    • Resolve issues identified within audits.
  • Respond to customer complaints, exercising a high level of customer service throughout the process and partnering with other facilities as needed.
  • Oversee Sanitation, ensuring proper sanitation procedures are being followed to produce a safe and high-quality product.
  • Quality inspections to include documentation review, ingredient inspections, GMP audits, etc.

Education, Experience, Qualities and Skills Required:


  • Bachelor’s Degree in Biology, Chemistry or Food Science. Experience may be considered in lieu of degree.
  • 2-4 years quality experience in a food production setting.
  • HACCP Certified or able to become certified.
  • Experience with SQF or other relevant 3rd party audits.
  • SQF Practitioner Certified or able to become certified.
  • PCQI Certified or able to become certified.
  • Excellent communication skills.
  • Able to influence without direct authority.
  • Assertive.
  • Strong data analysis skills.
  • Organized and efficient.
  • Flexible and adaptable to different situations.
  • Able to balance QA standards with production demands and to reach compromise as appropriate.
  • Proficient in Microsoft Office programs.
  • Strong people skills.
  • Strong sensory skills.


  • 2 years of quality experience in dairy or food Industry
  • Experience in management.
  • Sanitation background.
  • Shift flexibility.

Work Environment/Physical Requirements:

  • Ability to lift up to 45 pounds.
  • Ability to work repetitiously.
  • Ability to stand for long periods at a time.
  • Able to work inside a cooler and in packaging environment temperatures (45– 52 degrees F).
  • Able to work with and evaluate tree nuts, milk, and egg products.

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