QA Supervisor

MAC Incorporated

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QA Supervisor Salt Lake City, Utah
Job Ref:

QA Supervisor

  • Schedule: Mon – Fri with 2 Saturdays a month
    • 4:45 AM – 2:30 PM (Start time can vary, that would be the earliest start)
  • Pay: $65K – $75k with Saturdays at straight hourly pay and 7th consecutive day double hourly pay.
  • Bonus: 10%
  • Relocation is offered
  • Protein/USDA experience is a must


Under the direction of the QC Manager, this position is responsible for delivering food safety, quality assurance, and R&D services to approximately 500 associates.  The Supervisor will provide day-to-day assistance with the leadership and management of approximately 6-8 QCs on their assigned shift.  They will assist in establishing means and methods to ensure all employees perform job functions correctly and safely and ensure department expectations are met with adherence to company policies and procedures.  


To perform this job successfully, an individual must be able to perform each essential duty and other duties as assigned, satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.


  • Maintain, oversee and ensure compliance with all food safety and quality management system policies and procedures.
  • Execute training programs relating to all areas of HACCP, food safety, and QA policies and procedures. Ensure monthly training for all QC staff is delivered timely. Ensure onboarding of Quality Technicians is sufficient.
  • Responsible for the oversight, management, and development of 7-8 QC technicians.
  • Maintain employee schedules including PTO through ADP.
  • Support the job function of the QA Clerk through daily paperwork reviews and follow ups as needed.
  • Assist in the management of the Hold and Release Program for products. Ensure timely release to support the shipping department. Ensure compliance to Hold program, including USDA.
  • Troubleshoot and maintain all lab equipment. Communicate when diagnosis of problem cannot be made and communicate directly with suppliers.
  • Continuous improvement and monitoring of the Environment Monitoring Program (EMP), including: trending ATP results, identification of food contact surfaces needing investigation, etc.
  • Maintain sustainability of all ATP swabs, including sampling plans and necessary preparatory work.
  • Must be able to work within a controlled database to create Sampling Plans for ATP testing.
  • Must be able to troubleshoot and diagnose problems with ATP unit.
  • Maintain sustainability of Environmental Monitoring Program, including sampling plans, and necessary preparatory work (create schedule, prepare swabs, update SARFs, etc).
  • Develop all swabbing and product sampling plans to meet minimum customer requirements.
  • Maintain ongoing schedule.
  • Must be an active member of the HACCP/Sanitation team.
  • Support the end customer through customer reporting, COAs and KPIs as assigned.
  • Support the Export Program by ensuring Applications and Health Certificates are completed and maintained appropriately for all products manufactured for export. Work with USDA as needed to ensure records completed.
  • Plan, coordinate and direct the quality control processes designed to ensure that all production is consistent with established procedures.
  • Interact with USDA inspectors on all levels concerning issues with plant policies, facility and programs. Maintain and update all required records and non-compliance issues.
  • Ability to train, develop, and increase skill levels of QC technicians.
  • Assist QC Manager with plant GMP, sanitation, customer, and regulatory audits.
  • Maintain and oversee all shipping and receiving programs, including COA verification, label verification and other items as they arise.
  • Support of the 3rd party audits, including SQF Manufacturing through corrective actions, floor walkthroughs and other items as they arise.
  • Supplier Management: responsible for maintaining the relationship and programs involving smocks supplier and glove cleaning and management.
  • Responsible to maintain weekly verification of PSSI Master Sanitation and In-House Sanitation activities. Coordinate communication as needed.
  • Responsible to manage label approvals, including Bell mark application.
  • Must adhere to Seaboard Foods Code of Conduct and Business Ethics policy.
  • Ensure all Food Safety and Quality Management system policies, procedures, and records are maintained as they relate to job function and the SQF Code, including any  customer specific requirements.
  • Other duties and responsibilities as assigned.


QUALIFICATION REQUIREMENTS:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The following requirements are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EDUCATION and/or EXPERIENCE: Bachelor’s degree preferred in food science, microbiology, or related field, with a minimum of 3 years in quality and food safety role with supervisory experience.  Meat packaging industry experience a plus. Proven ability to motivate, coach and train subordinates.

COMMUNICATION SKILLS:  Excellent oral and written communication skills. Able to read, write, and speak English. Bilingual in Spanish a plus.  Ability to interact and effectively speak and communicate with Senior Executives, customers, and employees.

MATHEMATICAL SKILLS: Ability to apply basic math, statistics, and algebra concepts.

REASONING ABILITY:  Ability to apply common sense understanding to carry out instructions furnished in written, oral, diagram, or schedule form. Strong ability to analyze data for trends, identify solutions for performance improvement.


Basic knowledge of GMP procedures, record-keeping and the ability to develop procedures as needed.

Basic computer skills and knowledge of standard programs including, but not limited to:  Microsoft Word, Excel, Outlook, PowerPoint, and Visio. Must be flexible, adaptable to change, able to work in fast paced environment, ability to meet deadlines, demonstrated ability to manage multiple tasks and projects, exceptional organizational skills, and demonstrated accuracy and attention to detail.   Ability to work independently, with minimal supervision and has sound judgment skills.


PHYSICAL DEMANDS: The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision and the ability to adjust focus.


WORK ENVIRONMENT: While performing the duties of this job, the employee routinely works near in an office setting but may occasionally be exposed to moving mechanical parts and is exposed to wet, cold and/or humid conditions when on the production floor.  Hearing protection and Personal Protective Equipment (PPE) is required when on the production floor.


NORMAL WORK SCHEDULE: The hours and days of work are established by departmental needs and at the discretion of management. Must be available to work as scheduled.

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