Warehouse Manager

MAC Incorporated

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Warehouse Manager Charlotte, North Carolina
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Job Description: Warehouse Shift Manager 

2nd Shift: Starts 1PM-3PM: M-F or Sun-TH

The Warehouse Shift Manager is an integral part of the Operations Department.   This Salary Exempt role is responsible for the direct personnel management for an assigned shift.  The overall objective of a shift is to meet the operational needs of the organization.   These needs must be at the standards that reflect the quality image and safe practices of the Company.   The Warehouse Shift Manager will work directly with the Director of Operations, Branch Manager, VP’s and ownership.

Primary Objectives

Key Job Function to work with and train Employees   
Train on Safe Forklift driving, How to Build Pallets, etc.
Loading and picking techniques with warehouse employees and pickers.
Reinforce w/ warehouse employees on how to create/ assign/complete Direct Replenish and Direct Inventory tasks in WMS.
Ensure the “Check out” and “Check in” processes are operating in an efficient manner. 
Implement standards for limiting Breakage trends in warehouse employee functions. 
Maintain flexibility to deliver on Ad Hoc requests.
Responsible for Productivity Improvement recaps and proper completion of all company administrative tasks (i.e.- reducing Pick Errors, measuring cases loaded per man hour, using WMS data, etc.)
Interview and Select applicants for warehouse positions.
Reinforce High Quality Safety Standards throughout the warehouse.
Management of Employee Time Sheets and pay reporting (including variable compensation management)
Manage employee schedules and time off requests.
Occasional relocation/jockeying of Tractor Trailers
Other directives as provided by management.
Maintain a safe and clean warehouse at all times
The Warehouse Shift Manager reports to and must work closely with, as well as be in constant communication with All Operation Managers, Branch Manager, VP’s and ownership.  

Development of the Warehouse Shift Manager Position

A Warehouse Shift Manager with proper development can expect opportunities to move into roles such as Operations Manager or Delivery Driver Supervisor.   Additional opportunities may exist in movement to the Sales Department.

Product Knowledge – Must understand the entire portfolio
Participates in executive, management, and company staff meetings and attends other meetings and seminars. 
Safety & DOT Training
All relevant safety and machinery training as necessary.
Special emphasis on FORKLIFT & Ergonomic training
Strong knowledge of Selling Solution Technology (Encompass Mobile, Encompass WMS, etc.)
Continued Employee Training programs 
Warehouse Shift Manager Requirements

Minimum age of 21 years old
CDL / Class A License preferred
Flexibility in work schedule
Ability to handle multiple tasks at one time
Above average oral and written communications skills (Interacts well with Internal & External Customers)
Average computer knowledge, skills, and experience. 
Proficient with Encompass Operation Tasks
Enthusiastic, Team player interested in positive company growth
Education and Experience

Must also have 3-5 years of experience in warehouse management functions or coordination. 
Completion of some college coursework is expected.  An Associate degree is preferred.  
Physical Demands

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Manager. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the Manager.

While performing the responsibilities of a Manager, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Repetitive heavy lifting, bending, pulling and pushing.  The employee is required to lift and manage packaged items of up to 25 lbs. freehanded and over that threshold using an appropriate lift system or lift truck.  Vision abilities required by this job include close vision.

Reasonable accommodations can be made for modified duty for short periods of time to perform the described essential functions of the Manager.

Work Environment

While performing the responsibilities of a Manager, these work environment characteristics are representative of the environment he/she will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of this position.

While performing the duties of this job in the internal office and external warehouse environment, the employee is frequently exposed to moving mechanical parts and vehicles. The noise level in the work environment is usually moderate to high. While performing duties of this job in the warehouse environment, the employee will be exposed on a regular basis to moving mechanical parts, motor vehicles and traffic. These conditions may vary, and the employee will receive adequate training to recognize and avoid hazards that cannot be described as expected.  Noise levels can range from quiet to loud.


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