Associate Director of Operations

MAC Incorporated

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Associate Director of Operations TARRYTOWN, New York
Job Ref:

This is an experienced expert in manufacturing & logistics. They ideally have an engineering degree and a track record of success working in operations, including leading a plant. They have worked in a small business and championed change efforts (including partnering with other functions). They have knowledge and demonstrated experience with continuous improvement best practices, ideally lean/six sigma certifications/experience, and ideally have spent time at a large company known for best practices methodology. They are a proven leader of others, highly collaborative, and are a great coach. 

Position Responsibilities

  • Represent manufacturing on key company-wide task forces (such as ERP, SI&OP, Customer Experience SWAT team, etc.)
  • Lead the manufacturing integration of future acquisitions
  • Responsible for building and facilitating manufacturing wide work processes such as talent reviews, scorecards, results reviews, etc.
  • Own the process for development and implementation of functional action plans across all operations teams.
  • Assist in recruiting, interviewing and onboarding new leaders into the operations function
  • Lead responses to emergency situations such as safety or quality incidents, etc.
  • Be a “hands” on resource/coach to the plants regarding operational and strategic issues/opportunities they are encountering
  • Liaison with other functions of the company on key operational issues, such as with purchases on supplier qualification/problem solving or customer services on availability
  • Be a coach/sounding board/resource to the  operational leadership team
  • Take lead roles on key operational projects or process improvements as assigned; i.e. Continuous Improvement Charters, Capital Expense Projects, etc.



Reporting Groups

  • None


Desired Education and Experience

  • Highly experienced manufacturing leader with 7+ years of experience, preferably in a process-oriented operations and/or related industry
  • BA/BS in Engineering, ideally Mechanical or Industrial
  • Proven track record of running a successful manufacturing operation, in particular driving long-term systemic improvement.
  • Understanding of project management, continuous improvement, lean and High Performing Teams.
  • Excellent analytical, problem solving, coaching, planning, change management and team development skills



Personal Attributes

  • Building highly effective, collaborative working relationships at all levels in the organization

    inspiring trust and confidence in others. Practices being an ideal team player (hungry, humble and


  • Strong ability to communicate effectively (both verbally and in writing)
  • Rapidly builds trust with fellow employees and able to positively influence them
  • Effectively leading change in a small business environment
  • High level of self-determination and self-management (gets things done)
  • Detail oriented, tech savvy, willingness to continually learn and embrace new approaches (growth


  • Bias to action, calmly solves problems, follow-throughs, holds self & others accountable, willingness

    to do what it takes to get the job done

  • Highly organized, ability to work on multiple project and meet tight deadlines.
  • Work comfortably in a constantly changing environment and demonstrate the ability to be resilient in the face of uncertainty and stress.

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